Privacy Policy

This Privacy Policy outlines the practices and procedures regarding the collection, use, and disclosure of personal data when you engage with our service, including SMS communication. By using our service, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation
Words with initial capital letters have specific meanings, which apply regardless of singular or plural form.

Definitions

  • Account: A unique account created to access the Service or parts of the Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with another party.
  • Company: Quality Air Services, located at 655 North Horners Lane, Rockville, MD, 20850.
  • Cookies: Small files placed on your devices containing details of your browsing history.
  • Country: United States of America
  • Device: Any device that can access the Service (e.g., computer, mobile device).
  • Personal Data: Any information that can identify or be used to identify you.
  • Service: Refers to the Website and other related services.
  • Service Provider: A third-party entity that processes data on behalf of the Company.
  • Usage Data: Automatically collected data from your use of the Service, including device information and page interactions.
  • Website: Refers to Quality Air Services website, accessible at www.qualityairservices.com.
  • You: The individual accessing or using the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected
Personal Data: When using our service, we may collect identifiable information, such as:

  • Email address
  • Name (first and last)
  • Phone number
  • Address (state, city, postal code)

Usage Data: We collect Usage Data automatically when you use the Service, including:

  • IP address
  • Device information (browser type, version, etc.)
  • Pages visited and time spent on them
  • Diagnostic data

Tracking Technologies and Cookies: We use Cookies and similar technologies to track activity and enhance user experience. Cookies are categorized as:

  • Essential Cookies: Necessary for website functionality.
  • Functionality Cookies: Used to remember preferences and improve the user experience.

You can modify your browser settings to refuse Cookies, but this may limit some functionality.

3. Messaging Terms & Conditions

Consent for SMS Communication
By providing your mobile number, you expressly consent to receive SMS communications from Quality Air Services, including appointment reminders, account updates, promotional offers, and other marketing content. Message frequency may vary based on your interactions and preferences.

Consent Is Not a Condition of Purchase:
You understand that your consent to receive SMS messages is not a condition of purchasing any goods or services.

Types of Messages You May Receive:

  • Appointment reminders and scheduling notifications
  • Service updates, confirmations, or rescheduling alerts
  • Promotional offers, seasonal discounts, and marketing campaigns
  • Newsletters or announcements related to our services

Message & Data Rates Disclosure:
Message and data rates may apply based on your mobile carrier.

Message Frequency:
SMS communication frequency will vary depending on your relationship with us and the services used.

Opt-Out Instructions:
You may opt out of SMS communications at any time by replying “STOP” to any message from us. Once processed, you will no longer receive further messages unless you re-subscribe.

Customer Support:
For help, reply “HELP” to any message or contact us at:

  • Email: sales@protectukrainian.life
  • Phone: 301-495-9500
  • Website: www.qualityairservices.com

Data Protection Statement:

We do not share, sell, rent, or disclose your mobile number or SMS opt-in data with third parties or affiliates for their marketing purposes.

4. Opt-In Consent Outside of the Website

If you provide consent to receive SMS communications outside of our website (e.g., through a paper form, phone call, or third-party platform), the following applies:

  • You will be informed of the types of communications to expect (e.g., appointment reminders, offers, updates).
  • You acknowledge that message and data rates may apply.
  • You confirm that your consent is not required as a condition of purchase.
  • You may opt out at any time by replying “STOP.”

5. Use of Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain our service, including monitoring usage.
  • To manage your account and registration.
  • To contact you with updates, news, offers, and promotional content.
  • To process requests and improve our service.

6. Retention of Your Personal Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

You may request deletion of your personal data by texting “STOP” to opt out or by contacting us directly via email or phone.

7. Disclosure of Your Personal Data

SMS Consent: We will never share or sell SMS opt-in or phone number information to any third party or affiliate company for marketing purposes.

We may disclose your personal data in the following situations:

  • Legal Requirements: To comply with legal obligations.
  • Business Transactions: In case of mergers, acquisitions, or business sales.
  • Public Authority Requests: As required by law.

8. Security of Your Personal Data

While we take steps to protect your personal data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but work to protect your data.

9. Disclosure on Web Forms

Any web form that collects a phone number will include the following disclaimer:

“By submitting this form, you agree to receive SMS messages from Quality Air Services, which may include promotions and special offers. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. Consent is not a condition of purchase.”

10. Children’s Privacy

We do not knowingly collect personal data from children under 13 years old. If you believe we have collected such information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy and will notify you of any changes by posting the updated policy on this page.

12. Contact Us

For any questions or concerns, please contact us:

  • Email: sales@protectukrainian.life
  • Phone: 301-495-9500